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F.A.Q
Frequently Asked Questions
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Q: I was wondering if the prices on your site are in US Dollars?
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A: All of our products are sold either in Euro, US Dollars or Israeli Shekels. You can select the desired currency in the website heading.
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Q: I placed an order today for 3 army t-shirts and I want to know how long it takes for the delivery?
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A: We usually ship next day, via Israel express mail which takes about 14-21 work days. If you need the products faster, you can choose “EMS” that will shorten the delivery time to 3 to 4 business days.
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Q: I wonder if the army caps have sizes?
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A: The caps are all one size, but all of them can be adjusted.
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Q: What is the best way to wash the shirts I bought from you?
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A: For best results wash our shirts at 30-40 degrees celcius (90-100F), and inside out. |
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Q: I would like to order a shirt from your website (for example, the Tel-Aviv University shirt which is grey on the website), but I would like it to be a blue shirt. How would the print look on a dark colored shirt?
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A: In cases when the website enables both light colored and dark colored shirts, that means the print also comes in either a light color or a dark color. In your case, the Tel-Aviv University print would be white for a blue shirt.
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Q: Is it possible to order a shirt with a print that I designed?
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A: Yes, you can send us your desired print together with any printing instructions by selecting "Custom Made Shirts". If necessary, we send a simulation of what the shirt will look like prior to printing.
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Please feel free to send us your questions by E-mail:
info@pongo.co.il
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